If you are in the advertising industry and interested in having a comprehensive customised programme to teach your telesales team how to sell advertising space successfully over the phone… there is now a course available for you to license so your trainer/s can facilitate this in-house. It can be facilitated over one or two days (your choice) and comes with soft and hard copy of facilitator/leader guide, workbook customised to selling advertising space, powerpoint slides and an ongoing 8 week coaching programme to continue the work learnt on the course. To enhance the training it comes with the 4 hour DVD set “How to Triple your Sales” and instructions on where to show parts of this during the course.
The best plan is to have one of our company trainers conduct it first in-house and teach your trainers how best to facilitate it.
The course follows a proven step by step formula from prospecting to closing. In addition you will learn how to construct a telemarketing script, get through the gatekeeper, build rapport, handle every objection, make appointments, follow-up quotes and mailouts, overcome call reluctance, upsell, cross sell and retain customers. It covers everything you need to make you and your team successful at telesales.
- Imagine being able to grab people's interest immediately and not be cut short with “not interested thanks”. Wouldn't that be great?
- Or what if you could close 7 appointments out of 10 in an hour and be sure they would eventuate. How would your business improve if you could do this?
- Imagine being able to eliminate call reluctance from your life. It truly is possible, but you need to know how.
- Discover the technique how to structure your own telemarketing script
- Learn how to build rapport on the phone quickly with 3 powerful questions and listening skills.
- Discover the 5 trigger words that make people want to buy.
- Know how to overcome every objection.
- Learn the right techniques to follow- up mailouts and quotes and turn them into orders.
- Experience 5 ways to make you sound fantastic on the phone
- Learn how to increase the value of the purchase every time.
- Be able to turn 9 out of 10 enquiries into a sale.
- Retain customers for longer periods.