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Online Telesales Course – Become a Telesales Superstar

“The Most Practical Online Telesales Course Ever Written”

I promise that every salesperson who undertakes this 12 week course online will be making more sales by the end than ever before.

Yes, it is my 20 years of research and practical experience in one course  I leave this legacy for you.

There are 6 modules which I recommend you do over 12 weeks. Each module has quizzes and tasks so you implement what you just learnt. You will be required to get all the quizzes right before you can move on to the next section. It covers how to make every type of call – outbound, inbound, follow -up calls to inactive customers, existing customers, sales made, quotes and mail-outs.  The call scripts you generate will be marked by me personally.

Check out the content details on the link below

Online Telesales Course Details

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How To Engage A Prospect In A Conversation

As the leader in telesales training in Australia I am constantly looking for more effective ways to do cold calling and telephone sales generally.  I was blown away by the information I learnt from a speaker called Sam Richter at the National Speakers Association  conference in San Diego which I attended a couple of weeks ago. I can’t wait to share this with you as it can relate so well to sales.

1. You know, if you have read any of my newsletters,  that  I advocate finding out something about the prospect before calling so you can make a cold call a warm call. Well, now it’s easy to find out about a company or a person by using google filters.
For example search in google for a company name like “Trend Micro”.  If you write it in inverted commas it will come up top and save you time going through all the irrelevant searches that come up.  Then click on “News” at the top, then click on “Search Tools” at the top for most recent news and all the latest articles written about the company or by the company will appear.  You can then start your call with “I just did a google search on your company and saw your latest article about _____.  That’s really interesting.  I’m curious, how did that affect you?”  or “What happened exactly?” Often the prospect has not even seen the article himself and will be asking you more about the content. You are then engaged in a conversation about them which is just what you want to build rapport.

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Never Delete People Off Your Database

Happy New Year! I hope you made some good New Year’s resolutions.

One of my major messages to people I train is “Never delete people off your database”. You see, you never know when people are going to be ready to buy from you in the future.  Their situations change and they are going to do business with the salesperson who keeps in touch with them, the salesperson who shows they care about them, the salesperson who demonstrates consistency so they know they can rely up them.

Let’s look at the idea of a telesales person selling new cars calling 10 people. Probably only one person is interested in looking for a new car right now and the other 9 are not.  However if this person were to call the same people in 6 months time, they might get another person interested out of the remaining 9. If they were to call again in 12 months time, yet another person might be interested. It is worth keeping all these people on the database then isn’t it?  That’s how telemarketing works. My favourite saying is “No” means “No, not now, not forever”.

When I was working in the seminar industry promoting Tony Robbins, Brian Tracy, Tom Hopkins and Jim Rohn I worked in a team of 10. Everyone except me used to delete people off the database if they said “No, not interested” on the first call. I was aware that they might not want to see the speaker I was calling about but I realised that there would be other speakers to offer them in the future that might interest them.  I was in business for the long term so why delete people with whom you have already started to build rapport? You can put your initial “Nos” into a separate folder in your database to be brought out for the next time you have something to offer. 

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A Christmas Gift for my Telesales blog readers

Best Wishes for a Happy Holiday Season and New Year

I wanted to take a moment to wish you all a very happy and safe holiday season and give you 2 gifts.  You can download the Telemarketing Tips App for FREE for the next 4 weeks and have on the go inspiration from me on your mobile phone.  Click Here  Then click on “View in Itunes” , login yourself and then click “Free”. Alternatively search on “Telemarketing Tips” in the App Store from your iphone and click on Download for free.

I also want to give you access to a webinar I did for Steven Essa’s clients on how to use the phone more effectively in business to win more sales. It is very content rich so you should get heaps out of it. DOWNLOAD HERE

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Secrets to Getting Your Sales Emails Opened

So how many of the sales emails that you write get deleted before they are read? If the subject line doesn’t grab your prospects immediately, it will certainly get deleted.

A recent survey resulted in the 2013 Adestra Subject line Analysis Report . It reviewed over 2 billion corporate emails and discovered the words in the subject line that are most likely and least likely to have your emails opened. Here they are below :-

Words that increase the open rate of corporate emails

Alert                                         Report
Free Delivery                     Forecasts
Bulletin                                  Intelligence
Daily                                         Weekly
News                                         10% (i.e. specific figure) discount
Breaking

Words that decrease the open rate

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Persistence Wins in Sales

We were sitting at the Port in Buenos Aires  last week  having a coffee and a street seller came up to me to show me his wallets for sale.  I interrupted my conversation with my husband to say “No thank you”.  He then proceeded to bring out some bracelets and again I said “No thank you”.  He then took my arm and put one of these bracelets on my wrist.  I said to my husband, “Oh, wow, that is nice” and had to ask how much it was.  It was so cheap I ended up buying 2! You see, when selling, if you don’t take rejection personally and  try again with a different approach, you can often win a sale.

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How To Create A Sales Presentation

PART 6 QUICK VIDEO TIPS – HOW TO CREATE A POWERFUL SALES PITCH
If you prefer to read an article, please click on the SHOW MORE button IN YOUTUBE to get the transcript and print it off.
 
Here is  the link:-
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Questions To Use On A Telephone Sales Call

QUESTIONS TO USE ON A TELEPHONE SALES CALL TO BUILD RAPPORT
If you prefer to read an article, please click on the SHOW MORE button IN YOUTUBE  and print it off.
Here is  the link:-

 

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What’s New For You In 2013

 
Monthly Q & A Webinars – $97 for the 5 months’ series. This is a chance to ask a question around one of your selling challenges and get the answer you need to move you forward. Bonus $27 Ebook ” Top Telesales Techniques That Work” Vol 1 will be emailed to you when you register. Book your place now for this ongoing coaching at Telesales Webinars 2013  (Limited to 25)Face to Face Sales Training Public Workshops and In-house Training – not just the basics but what really makes a difference to your sales performance (from a pro’s perspective).  Find details at Advanced Selling Skills Sydney  and Advanced Selling Skills Melbourne

Next workshops Feb 7 Sydney, March 7 MelbourneTelesales Public Workshops and In-house Training- Learn how to promote yourself, your products and your services by phone and secure all the appointments you want. Find details at Telesales Workshops 2013

Next workshops Feb 6 Sydney, Feb 12 Brisbane, March 06 MelbourneDouble your Sales in 30 days! Sales and Marketing coaching and consulting.Sometimes you need an outside expert to pick up on some strategies you could start to increase sales immediately. If you don’t make your investment back you pay nothing! Call 02 9427 3479 to discuss how I can help you.

 

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How To Sell In December

December is your chance to become even more active on the phone.

Here are 3 Actions you can take:-

A)  Call your best clients to say “Thank You” personally, give them your best tip for next year and wish them a happy Christmas.

 

B)   Ask them how you can help them next year giving at least 3 suggestions.

 

C)  Call all the people to whom you have sent quotes in the past year.  I will be doing that myself and can guarantee from experience that you will convert 20% of them into sales when done professionally.

 

If you cannot reach them, here is what you do:-

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