“I first contracted Jenny Cartwright to train our sales team in telephone sales skills in August 2012. In the last 3 months we have tripled the number of appointments we have made. The course was of particular value to us for acquiring a structure for our call scripts, the process for handling objections and discovering a powerful way to introduce ourselves on the phone. We then contracted Jenny to train our team in face to face selling skills in November 2012. This was also great value for the new content we learnt around questioning, building rapport with different styles of customers, goal setting with values and measuring success and selling against our competitors. Thanks Jenny, can’t wait to try the new skills out. It was great”

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