“Our three day telemarketing coaching with Jenny Cartwright during July last year proved to be a significant turning point in our photography business. Our business has increased 107 percent in turnover during the last twelve months. Jenny’s ability to demystify the art and science of how to correctly conduct a telemarketing campaign gave us significant and immediate improvements to our sales programs. Instead of calling customers without tested scripts and definite objectives as we had been doing, Jenny immediately implemented proper telemarketing scripts and gave us concrete and logical step by step procedures that allowed us to improve our confidence in calling customer and so increase our calls to sales ratio by 67 percent. We have found her support materials such as DVDs and workbooks to be clear and very practical. As well, with the new telemarketing tracking system that we introduced, we could immediately see on a day by day basis how our program was going. Jenny is very generous with her knowledge and kept giving us further feedback after the training. We really appreciated that she kept coaching us after the initial training to ensure that we stayed on track. Jenny is a true professional in sales and is Australia’s foremost expert in telemarketing. We can recommend her telemarketing training programs without reservation to any organisation that needs to immediately improve the sales and telemarketing function in their business.”

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