How to Triple Your Sales by Phone by Jenny Cartwright

Digital course

How to Triple Your Sales by Phone: the complete telephone sales training workshop

Jenny's one day public telesales workshop, now available digitally

Jenny's one day public telesales workshop is now available digitally: 4 hours of training on video, plus an audio version. Watch on your phone, tablet or computer. Watch any time and learn at your own pace.

Video and audio download (4 hours)Delivered by email
A$97

Secure checkout with PayPal. Pay with PayPal or a credit or debit card.

By Jenny Cartwright, telesales trainer, coach and author.

Quick answer

What is the How to Triple Your Sales by Phone workshop?

How to Triple Your Sales by Phone is Jenny Cartwright's one day public telesales workshop, now available digitally as 4 hours of video plus an audio version. It gives you a structured way to plan every type of sales call and a plan for running a telemarketing campaign. Watch on your phone, tablet or computer. It costs A$97 and is delivered by email.

What you get

  • The full 4 hour workshop in 4 parts, on video and audio
  • An audio version to listen to in the car or on the go
  • Watch on your phone, tablet or computer, any time
  • A structured method for every type of telephone sales call
  • A plan for making a telemarketing campaign work
  • Learn at your desk, in the car or on a walk, and replay any part
  • Based on the live program Jenny presented face to face
  • Delivered by email as a digital download

Jenny's live workshop, recorded for you

How to Triple Your Sales by Phone began as a live program that Jenny Cartwright presented face to face. This recording captures the complete 4 hour workshop, so that you can learn at your own pace and return to it whenever you want a refresher before a big week of calls.

It was previously sold on CD and DVD. Today it is a digital download with both video and audio, which means no discs to store and nothing to post.

What does the telephone sales workshop cover?

The workshop is built for everyone who uses the telephone as part of the sales process. It comes in 4 parts, each on video and as audio:

  1. Vital Communication Skills for Telephone Selling
  2. How to Make an Appointment by Phone
  3. Winning Sales Techniques
  4. The Six Steps to Planning a Successful Telemarketing Campaign

Together they give you a structured method for every type of telephone sales call, so you always know where a call is heading, and a plan for making a telemarketing campaign work, so your calling time is organised rather than random.

With one structure for all your calls, cold calls, follow-ups and appointment calls stop feeling like separate challenges. You follow the same steps each time, so that you sound assured, and the people you call relax and listen.

For a preview of Jenny's approach, read her free guides on how to sell by phone and how to create a sales presentation.

Thanks Jenny, the information you gave us on your 1 day course is going to give us a return on investment of at least 100%. We now have much tighter and improved scripts and we know how to overcome any objections easily. To think of all those advertising dollars we wasted in the past makes me shudder. I highly recommend your course to everyone in sales.

Les UnferdorbenJetlending Pty Ltd

Who should watch it?

Salespeople, telemarketers, account managers and business owners: anyone whose sales start or finish with a phone call. The audio version suits people who learn on the move, between appointments or on the drive to work.

It is also a sensible starting point if you are considering in-house training, because you get a clear feel for how Jenny teaches before you commit. Want to run the workshop for your whole team yourself? Through course licensing, A$3,000 gives you the facilitator guide, a participant workbook and the workshop videos.

How you receive the download

The workshop costs A$97. Pay through PayPal with your account or a card, and your video and audio download is sent to you by email after payment. Watch at your desk with a notepad, or play the audio in the car between calls.

About your presenter

Jenny Cartwright has delivered in-house sales and telesales training to companies all over Australia since 1995. Her clients have included Macquarie Corporate Telecommunications, Westlab and Powerlift Nissan, and she gave a keynote at the 2010 Sales Super Conference in Melbourne. She has also appeared on Channel 9's A Current Affair as a sales expert. Find out more about Jenny.

Would you prefer Jenny to run this workshop live for your team?

Talk to Jenny

What clients say

Read more client results

I have spent well in excess of $75,000 on training, personal development and sales workshops, including Tom Hopkins, Anthony Robbins and Brian Tracy. Yours was the best, providing me with a succinct and easily digestible system to get results fast with a ridiculously low investment.

John LexNatural Face Masks

Excellent session, much appreciated. Amos and I reached our outbound calls target to the wholesalers and made some very good ground thanks to your strategies.

Roy McEwenSales Manager, Jaram Australia

Your training enabled us to get good results right from the start of our campaign. The telemarketing promotion was a great success and the staff averaged a 56% response rate overall.

Tony DrewDirector, New Life Promotions

Frequently asked questions

Can I still buy How to Triple Your Sales by Phone on DVD or CD?

No. The workshop used to be sold on CD and DVD, but it is now available only as a digital download. You receive the video and audio by email after payment, so you can play it on a computer, tablet or phone without needing a disc player.

How long is the How to Triple Your Sales by Phone workshop?

It is the complete 4 hour workshop. You don't need to watch it in one sitting: it is often easier to take one of the 4 parts at a time and practise it on real calls before moving on. The audio version lets you listen while travelling, so you can fit it around a busy week.

Can I use the workshop recording to train my sales team?

To run the workshop with your own team, take out a course licence. For A$3,000 it bundles the facilitator guide, the participant workbook and the How to Triple Your Sales by Phone videos. If you would prefer Jenny to deliver it herself, she runs customised in-house training onsite or on Zoom.

Is the workshop a good place to start if I'm new to selling by phone?

Yes. In 4 hours it gives you a structure for every type of telephone sales call, which gives a new salesperson a clear starting point. At A$97 it is an affordable first step. Once the structure feels natural, Telesales Mastery adds six modules of exercises to deepen each skill.

Does the workshop explain how to run a telemarketing campaign?

Yes. As well as a structure for individual calls, it gives you a plan for making a telemarketing campaign work. If you are setting up a campaign, also read Jenny's articles on how to train a telemarketer and the telemarketing rules in Australia covering calling hours and the Do Not Call Register.

Course manual (eBook, 6 modules)

Telesales Mastery

The full online telesales training program transcript, complete with exercises, questions and tasks to reinforce the training. Jenny Cartwright's complete self-study course in 6 modules, in eBook format.

A$97