Turn More Sales Conversations Into Results

Practical Telesales Training, face to face sales training and individual sales coaching to give sales professionals and sales teams the confidence to turn conversations into customers and close more sales.

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For Sales Professionals

If you don’t consistently do prospecting calls to generate new leads, your business will soon die.
We offer courses and coaching to make all telephone calls in the sales process easy for you..

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For Sales Teams

Want customised in-house customised training that has helped companies like yours achieve record sales?

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For Business Leaders

Want to stop your sales team sending ineffective emails instead of picking up a phone? Let us show them how to increase sales and appointments instantly!
Consulting services, telemarketing script writing and free resources for you...

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Turn More Sales Conversations Into Results

Practical telesales training and coaching from Jenny Cartwright to help sales professionals and teams build confidence, win more appointments and close more sales.

Train with the best

OUR Programmes

WORKSHOPS & SERVICES FOR SALES PROFESSIONALS

Are you lacking confidence and skills to pick up a phone? Do you fear rejection? Our telephone selling workshops.

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IN-HOUSE CUSTOMISED TRAINING FOR SALES TEAMS

Are your sales people lacking specific sales skills and losing you sales? Our in-house customised training is customised to your needs.

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SERVICES FOR BUSINESS LEADERS

Are you looking for better results from your sales team? Many teams trained by us report tripling their sales...

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Ready to get more telephone sales?

YOUR SALES TRAINER

Jenny Cartwright

Jenny Cartwright is our head trainer Sydney based and author of the book “Don’t Get Hung Up! (How to sell products and services by phone)”, the E-book “Telephone Tips to Triple your Sales That Work!” and co-author of “Secrets of Top Sales Professionals”. She has personally trained over 95,000 people in sales and telesales.

SALES AND MARKETING EXPERT

She has been in Sales and Marketing for the last 35 years and has exceeded many companies’ expectations with outstanding results from her consulting and training. Her knowledge is essential for everyone who promotes products and services.

She was National Marketing Manager of the Telford hotel Group, International Marketing Manager of Centralian Tours and Product Development Manager of Insight International Tours before changing direction to the area of telesales.

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Hear from our clients

Our clients love working with us, just read what they have to say!

"It is a real "nuts and bolts" practical guide to the art of cold calling. The formulas for constructing an opening, or "interest-grabbing" statement are the best I have ever come across, as is the material on "call reluctance".

“If every salesperson and telemarketer could learn the techniques and tips in this book, a lot more business would be closed and $$$ earned”

“I thought I would try one of your techniques on using testimonials and she instantly placed an order worth $6,000 with me. Thank you so much Jenny.”

“There are so many great tactics and strategies here that you’ll find yourself using this book as a daily reference.”

“There are pearls of wisdom at every step which could be worth thousands of dollars to you.“

“Jenny shows you how to use your telephone as a superb business tool to get all the appintments and sales you can handle!”

“It’s a great book, the info in there is pure gold for businesses wanting to increase sales by telemarketing”

“The practical and interactive nature of the workshop was invaluable, I could not have achieved the level of learning I received by any other means.”

“.. the first person I called when I cracked a $78,000 dollar sale over the phone. In the last 8 weeks I have pulled in over 200k in revenue for my clients of which all sales were closed over the phone.”

“This course was fantastic! I never really knew there was a structure to cold calling. I feel so confident that i can make calls and turn them into sales now”

“Thanks Jenny, the information you gave us on your 1 day course is going to give us a return on investment of at least 100%. I highly recommend your course to everyone in sales.”

“Excellent session – much appreciated. Amos and I reached our outbound calls target to the wholesalers and made some very good ground thanks to your strategies.”

“I have spent well in excess of $75,000 on training, personal development and sales workshops, including Tom Hopkins, Anthony Robbins and Brian Tracy. Yours was the best..to get results fast with a ridiculously low investment”

“Sales was new to me and I needed to learn about the art.. Today I love picking up the phone and giving my clients a call to help them solve business problems. My sales results doubled within six weeks of the course.”

“Using the techniques I had learned in your course, I was able to head off to Canberra with a diary full of appointments with qualified prospects. My script now sits by the phone and I look it over before every call. Thanks again.”

“We were recommended your telesales course by a business associate and decided to get you in to give us two days of intense training. A great decision! I would strongly recommend this course to any business that wants to get ahead fast in today’s competitive age. ”

“Since the training, the sales team are doing extremely well breaking their all time record plus Sherree breaking the Fitlink individual sales record.As of today, Joshua has hit $102,000 and Sherree $160,000. “

“We had [Jenny] train our team of 10 for two days and have seen the team implementing her ideas and changes to their sales approach. I would recommend to anyone looking for some sales training!”

“I would have no hesitation in recommending Jenny’s services to any sales situation, with the main focus being on outbound sales. Once again thank you.

“The course..was also great value for the new content we learnt around questioning, building rapport with different styles of customers, goal setting with values and measuring success and selling against our competitors. Thanks Jenny. It was great”

“The timing of the training with you was spot on. Key points in the last week as follows:-
The business set a record last Thursday for sales; Increased number of appointments are being closed with qualifications; Increased number of calls.”

“Jenny Cartwright’s training for our mentors on how to get more appointments was very appropriate to the group and hands on. Attendees described it as very informative and easy to follow, a course designed to inspire, eye opening, well presented.”

“We have had 5 weekly training sessions from Jenny Cartwright and have increased the number of appointments by 40% in our first month.”

“Top qualities: Great Results, Expert, High Integrity. After the training she meet with the BU manager to provide a comprehensive overview on each team member’s capabilities. I highly recommend Jenny.”

“Even the most experienced senior telemarketers in our team came out of the day feeling more confident about what they had been doing as well as learning a few new tricks along the way.”

“There is a noticeable improvement in the structure in which the sales staff are approaching their customers on the phone, increasing staff confidence and customer satisfaction. We would recommend Jenny Cartwright to any company who wishes to utilize training and make a difference in the sales area.”

“Jenny Cartwright was approached by the company to help us redesign our telemarketing process. We already have signed 13 new customers and 20 trucks to PMP Service Contracts in Sydney.”

“This is a short note to thank you so much for your professionalism and the extraordinary difference your are already making to our team. The feedback we got is just outstanding and I am very grateful you took the time to squeeze us in as you have.”

“I initially thought a one day program would be more than adequate but it was obvious later in the afternoon, that everyone would have happily attended a second day.”

“Your [Jenny] approach was refreshing and you managed to touch on each individual employee’s needs and also their strengths. The feedback from my staff was extremely positive.”

“The increased drive and motivation of my team after the seminar was fantastic, and for this reason I intend to conduct training on a more regular basis. Thanks again.”

“Thank you, Jenny, for helping our staff to raise their standards”

“Thank you so much for the recent telemarketing training for our staff. Telemarketing now forms an integral part of our marketing push in the Kiama market and the techniques and procedures that you taught us provide an excellent base for our salespeople to develop and use.”

“We had Jenny run a customised training day with all our staff which resulted in a 5% increase in sales conversion the very next month. The staff’s ability to handle objections and sound more engaging on the phone has vastly improved. We highly recommend Jenny’s services.”

“The customised one day training workshop you designed and conducted for our telesales team proved to be invaluable. It enabled them to get sales right from the start. Thank you Jenny.”

“Your training was a great investment. Sales have jumped in the last month. Thank you so much.”

“On behalf of the change management team and the course participants, I would like to thank you for providing the 2 day Training – Competitive Selling. I believe the training has given the sales team some new innovative tools and concepts to be more proactive.”

“Your training enabled us to get good results right from the start of our campaign. The telemarketing promotion was a great success and the staff averaged a 56% response rate overall.”

“Since the customer service training, one of our team commented that he thought team morale had improved at least 40 – 50%. Our results for last month are also very pleasing .”

“Jenny Cartwright helped me get to where I am today. I had a vision, an idea, I had the passion and the belief, but it stopped there. Without Jenny my business would not be live today. I very highly recommend JennyCartwright to anyone that wants results”

“I commend coaching by Jenny Cartwright, in particular, because of her vast knowledge and experience. She has a unique ability to keep focussed and on track and is willing to encourage by sharing your delight when results are achieved.”

“We would recommend Jenny Cartwright to any company who wishes to use training and coaching to make a difference in the sales area.”

“This telemarketing job is a lot easier since I started your coaching”

“Jenny is a true professional in sales and is Australia’s foremost expert in telemarketing. We can recommend her telemarketing training programs without reservation to any organisation that needs to immediately improve the sales and telemarketing function in their business.”

“I can’t honestly thank you enough Jenny Cartwright. You really walk your talk. In the last 8 weeks I have pulled in over 200k in revenue for my clients of which all sales were closed over the phone. I have to thank you for that.”

“I was fortunate enough to be trained by Jenny one on one via skype from Fiji. Jenny’s style of coaching was tailored to my individual needs and it really worked. Positive constructive support coupled with knowledge really helped me to succeed in my telesales appointment setting.”

“Really liked Jenny’s very interactive presentation., how she got the audience”s mood up right from the start and how she had great use of humor with lots of useful information.This was a positive, energetic and really practical.”

“Jenny is extremely passionate about teaching others to improve their sales techniques. Her depth of knowledge and expertise is undeniable. She motivates participants to improve their skill level, with simplicity and effectiveness. I highly recommend her services for speaking or training.”

“Her [Jenny] years of experience and knowledge was used to clearly demonstrate a number of approaches to increase your revenue by using the telephone. I’d strongly recommend Jenny as a sales speaker”

“I really enjoyed your talk at the East Coast Business Women’s network. Many thanks, you were such an inspiring, relaxed presenter.”

“Upon investigating our ranking system we have found you to be one of our Panther SWAP club’s “Top Ten Speakers”. Thank you again.”

“On behalf of the NSW Chapter of the Australian Telemarketing Association, thank you for speaking at our April breakfast. Quality speakers with first hand telemarketing experience and a motivating message are extremely valuable.”

“Thank you for presenting at the Supercharge Your Business weekend seminar”. You were a great cog in the inspirational process over the two days.”

“Great Lady, She has so much to share with us and does so beautifully.”

“Good Content, left me wanting more , got some great takeaways”

“Very knowledgeable. An obvious authority in her field”

“Very positive, encouraging and I am ready to go home and begin cold calling”

“Great, I loved the interactive activity”

“Fabulous & helpful hints and tips”

Discover how to
make more sales now!

We help sales professionals to structure results driven sales conversations on the phone, virtually and face to face so they can deliver confidently without the fear of rejection.

Turn More Sales Conversations Into Results

For Sales Professionals

For Sales Teams

For Business Leaders

Turn More Sales Conversations Into Results

Train with the best

OUR Programmes

WORKSHOPS & SERVICES FOR SALES PROFESSIONALS

IN-HOUSE CUSTOMISED TRAINING FOR SALES TEAMS

SERVICES FOR BUSINESS LEADERS

Ready to get more telephone sales?

YOUR SALES TRAINER

Jenny Cartwright

Subscribe to our free resources

Career Highlight Reel

Hear from our clients

Our clients love working with us, just read what they have to say!

Discover how to make more sales now!

We help sales professionals to structure results driven sales conversations on the phone, virtually and face to face so they can deliver confidently without the fear of rejection.

Get our free eBook “How to make a professional telephone sales call “ and receive more valuable resources

Discover how to
make more sales now!