Telephone Sales Tips to Triple Your Sales, Volume 2: 150 more strategies

The next step after Volume 1

Volume 2 picks up where the first eBook leaves off. It gives you 150 more strategies, with extra attention on the moments that decide a sale: holding interest, building value, answering the tough objections and making the most of the customers you already have. Like Volume 1, it was revised in August 2023.

It's written for the stage where the basics are in place but results have levelled off. Instead of repeating what you already do, you get new options to try, so that each week brings a fresh angle, and you go into Monday feeling in charge of your numbers again.

Which telephone sales strategies are in Volume 2?

• The types of calls to make when times are tough
• How to capture a prospect's interest straight away
• Three ways to open a call well
• Appointment setting tips
• Five ways to create real value in your product or service
• Simple ways to combine email with telesales
• How to have existing customers looking forward to your calls
• Making your sales presentations more compelling
• Answering 'no budget' and 'not interested'
• Three steps to achieving an upsell
• Questions to ask prospects about changing suppliers
• More techniques for closing the sale
• Scripts for using testimonials and creating urgency

For a free introduction to two of these themes, read Jenny's guides on handling objections and calling inactive customers.

Who is Volume 2 for?

Salespeople who already make calls every week and want a wider set of tools. Account managers who look after existing customers will get plenty from the tips on upselling and on keeping customers glad to hear from you. Sales managers can use it as a source of ideas for team meetings and one-to-one coaching.

It also suits business owners who have built a customer base by phone and want more from every conversation, so that growth comes from the relationships they already have rather than from an endless hunt for new leads.

Ordering Volume 2

The price is A$17. You pay securely through PayPal, which accepts cards as well as PayPal balances, and Volume 2 is delivered to your inbox by email after the payment clears.

Buying both volumes? Add Volume 1 and you'll have 307 telephone sales strategies to work through, one call at a time.

About Jenny Cartwright

Jenny Cartwright was named Telemarketer of the Year in 1995, which is also when she qualified as a trainer. She is a Certified Speaking Professional (Professional Speakers Australia, 2017) and has been in sales and marketing for more than 30 years. Read Jenny's background, or bring her methods to your whole team with in-house telesales training.