Telesales Coaching Calls Live! Learn from real cold calls
Two hours of real cold calls, coached live by Jenny Cartwright
A two hour coaching session in which Jenny Cartwright works with a telemarketer making real, live cold calls to sell directory advertising. Learn from other telemarketers' mistakes, and how to fix them.
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Telesales Coaching Calls Live! is a two hour audio program in which Jenny Cartwright coaches a telemarketer making real cold calls to sell advertising space in a directory. You hear the mistakes many telephone salespeople make and how Jenny fixes them, and a transcript of the calls is emailed to you as well. It costs A$47 as a digital download.
What you get
Two hours of real, live cold calls, coached by Jenny Cartwright
How to build rapport and open a call
How to grab the customer's interest and add value to your proposition
How to present the offer with clarity
How to handle all the objections
How to close the sale and upsell
A bonus transcript of the two hours, emailed to you, to use as training exercises
Learn from other telemarketers' mistakes
Here's an opportunity to learn from other telemarketers' mistakes. In this two hour coaching session, Jenny Cartwright works with a telemarketer who is making real, live cold calls to sell advertising space in a directory.
Many other telephone sales consultants would make the same mistakes, so you will recognise them in your own calls. Hearing Jenny coach between the calls shows you exactly what to say instead, so your next calls go further.
What you will learn
Build rapport
Open a call
Grab the customer's interest
Add value to your proposition
Present the offer with clarity
Handle all the objections
Close the sale
Upsell
A ready-made training exercise for managers and trainers
As an added bonus, a transcript of the two hours is emailed to you. Use the calls as exercises: give them to your trainees to critique, then use the transcript to run through the answers with them. It is an easy way to run a practical session on cold calling without writing any material yourself.
How to get the most from the recordings
Listen once all the way through, then replay one call at a time
Pause before Jenny's feedback and decide what you would change
Write down one phrase to try on your very next call
Thanks Jenny, the information you gave us on your 1 day course is going to give us a return on investment of at least 100%. We now have much tighter and improved scripts and we know how to overcome any objections easily. To think of all those advertising dollars we wasted in the past makes me shudder. I highly recommend your course to everyone in sales.
Les UnferdorbenJetlending Pty Ltd
Your course content was excellent and relevant. A few weeks after the course I had a sales trip planned. Using the techniques I had learned in your course, I was able to head off to Canberra with a diary full of appointments with qualified prospects. My script now sits by the phone and I look it over before every call. Thanks again.
Christine RuppSovereign Inn
Sales was new to me and I needed to learn about the art. Today I love picking up the phone and giving my clients a call to help them solve business problems. My sales results doubled within six weeks of the course. Less stress because I have a manageable pipeline. I never get call reluctance.
Monique IsaacsGreen Pages
Frequently asked questions
What format is Telesales Coaching Calls Live!?
It is a digital audio program of about two hours, so you can listen on your phone or computer, and a transcript of the calls is emailed to you as a bonus.
Who is it for?
Anyone who makes cold calls or sells by phone, and managers or trainers who want ready-made material for a team session. The calls sell directory advertising to businesses, but the skills apply to most phone sales.
How is it delivered?
Pay securely through PayPal and the audio and transcript are sent to you by email.
Can I use the transcript to train my team?
Yes, that is what it's designed for. Give the calls to your trainees to critique, then use the transcript to go through the answers together.
Jenny's one day public telesales workshop is now available digitally: 4 hours of training on video, plus an audio version. Watch on your phone, tablet or computer. Watch any time and learn at your own pace.